In this week’s interview, the research question I chose is “information behavior related to buying your laptop”. Accordingly, non-structured interview question is “How would you decide to buy your laptop?”; semi-structured questions are: 1) What information do you consider when you decide to buy your laptop? 2) Where do you get those information? 3) Are there any other information related behaviors you’d like to talk about related to your laptop decision?; critical incident interview question is: Could you describe your last experience to buy your laptop?
In order to talk about later information searching or inquiring, most of my interviewees spent a lot of time describing their criteria and preference in laptop decision, which leaves little time for information behavior questions. Maybe because people would become talkative when it relates to their own preferences? It seems hard to drag them back to “not that interested” information related questions.
I found critical incident question is much easier for me. Because the steps of the incident can be tracked, conversations can be led to the way I want. Not sure if anyone else have the same feeling:)
